Certificate in Human Resources Management Courses
CalSouthern’s Certificate in Human Resources Management is an 18-credit program, comprised of the following six required courses:
HRM 87504 Supervisory Concepts and Practices
Credits :
3
This course develops supervisory skills that can be used to improve job performance at the manager’s level. It focuses on contemporary issues such as: the changing workplace, management by wandering around, employee decision making and the need for trust, and contrasting views of empowerment and decentralization. It explains the blending of practice, theory, and skills necessary for effective supervision in modern organizational settings.
Learning Outcomes:- Determine why supervisors must continually grow and develop as professionals.
- Assess the concept of authority as a requirement for any managerial position.
- Generalize the implications that communication has on effective supervision management.
- Compare the reasons why people behave the way they do.
- Support the leadership components of supervision.
- Examine the importance of decision-making skills.
- Defend the supervisor’s role in organizational planning.
- Measure tactical strategies for gaining acceptance of plans.
- Define the Discipline without punishment approach to progressive discipline.
- Assess the value of organizational tools that are used in supervisory organizing efforts.
- Generalize how labor unions continue to affect organizations and the supervisory position.
- Defend the hiring decision and the importance of documentation.
- Compare the performance and clarify the supervisor’s role in the process.
- Evaluate the unity-of-command principle in relation to using directives.
- Support work groups and their meaning for supervisors.
- Evaluate the nature and importance of the managerial controlling function.
- Distinguish between supervisory handling of employee complaints and grievances in a unionized situation.
- Integrate the course concepts through interaction with other Learners and your Mentor
- Introduce self and explain course expectations.
- Access information efficiently and effectively.
- Evaluate information critically and competently.
- Practices ethical behavior in regard to information and information technology.