Certificate in Management

Certificate in Management Courses

CalSouthern’s Certificate in Management is an 18-credit program, comprised of the following six required courses:

MGT 86506 Organizational Behavior

Credits : 3

This course provides advanced theories and techniques of organizational development focusing on information regarding the design, management and control of organizational development programs in business. The public sector and social services organizations are summarized.

Learning Outcomes:
  • Integrate the course concepts through interaction with other Learners and your Mentor
  • Understand Organizational Behavior, effectiveness, challenges of globalization, diversity, and ethical behavior
  • Describe elements of perception, stereotyping, and how emotional intelligence and stress can effect the workplace
  • Explain foundations for employee motivation and applied performance practices to reward effectiveness
  • Evaluate the decision-making process including alternatives and the effect on team dynamics
  • Explain why communication is important and discuss barriers to effective communication
  • Understand methodologies and models related to power and influence
  • Contrast various processes regarding conflict and negotiation, including structural approaches to conflict management
  • Identify competencies of effective leaders and distinquish between leadership theories
  • Evaluate all the elements related to designing organizational structures
  • Discuss the elements and importance of organizational culture and identify strategies to strengthen culture
  • Analyze all factors involved in the acceptance of organizational change, resistance to change and identify formal approaches to change
  • Demonstrate your overall comprehension of the course relative to a broad-based evaluation of your understanding of the course concepts

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