Start by taking a single course
At CalSouthern, you have the option of enrolling in a course without committing to a degree program. It’s a fantastic way to get a feel for the CalSouthern online learning experience before enrolling. You can apply the credits you earn to a CalSouthern bachelor’s degree program, or, since CalSouthern is regionally accredited, the credits are readily transferable into a bachelor’s program at another institution, as well.* Or, maybe you simply want to gain college-level knowledge and expertise in a topic area of interest to you.
Choose from any of the undergraduate courses in CalSouthern’s School of Business. A vast selection of subjects are available, on topics as diverse as business communication, marketing, finance, human resources and international business.
Getting started is quick and easy. No entrance exams are required and you don’t have to provide official transcripts. Courses start every month and you’ll never encounter a closed course or waiting list!
*Although credits from regionally accredited institutions like CalSouthern are readily accepted by other universities, acceptance is at the discretion of the receiving institution.
Undergraduate Business Courses
MGT 2426 Total Quality Management
This course provides the student with a fundamental, yet, practical application of the theories and principles of total quality management from a real world perspective. In order for graduating students to compete in global markets, they must understand the basics of quality control systems. This course insures the student has an understanding of quality methods, partnering & strategic alliance skills, strategic & risk management, quality culture & leadership, customer satisfaction & retention, ISO 9000 quality systems, and Juran methods. Emphasis is also placed on the student becoming proficient at implementing these skills and tools in a total quality management environment.Learning Outcomes:
- Define Quality and total quality.
- Explain the importance of SWOT to strategic management.
- Analyze the role ethics, morality, and trust play in quality relationships and competiveness.
- Evaluate benefits of partnering and strategic alliances.
- Explain quality culture and the role of cultural change.
- Assess the role of teams, groups, and mission statements.
- Describe the importance of effective communication to the quality process.
- Identify examples of internal conflict, politics, and negativity.
- Assess the importance of quality management.
- Evaluate the concept of TQM through a wide variety of overlapping concepts.
- Evaluate course concepts critically and competently through interaction with Learners and Faculty Mentor.
- Practice ethical behavior in regard to information and information technology.